Resume
Experience
Dec. 2019 - ongoing
e-dialogManaging Director
Responsible for the austrian market of the datadriven marketing agency. Enabled growth for the business and scaling the organisation, while increasing revenue with stable customer base during the Covid-19 pandemic.
- Strategy
- Partner Management
- Teamlead
- Sales
- Key Account Management
- Processes
- Digitization initiatives within company
Aug. 2018 - Nov. 2019
T-Mobile Austria / Magenta Telekom AustriaHead of Commercial Digital Business
End-to-End responsibility for Commercial Online department for the brands Magenta, T-Mobile, UPC and tele.ring in the consumer and B2B segment:
- Teamlead of 11-12 FTE
- Web Design
- Rebranding
- UX
- Online Marketing
- Content Management
- Digitization initiatives within company
Apr. 2017 - Aug. 2018
T-Mobile AustriaHead of Digital Business
End-to-End responsibility for Online department for the brands T-Mobile and tele.ring in the consumer and B2B segment:
- Teamlead 11-15 FTE
- Onlineshop
- Self-Service Platforms
- Website
- Online Marketing
- Digital Innovation
- Sales Channel
Nov. 2015 - Mar. 2017
T-Mobile AustriaOnline Product Manager
Product owner of artificial intelligence digital assistance and of customer-driven Self-Service platforms:
- Project Lead 25-30 FTE and local program lead
- Introduction of NLU-based virtual digital assistance
- Introduction of a new FAQ solution
- Introduction of a new forum platform
- First Big Data use case deployment within T-Mobile Austria
May 2011 - Oct. 2015
Red Bull MediahouseGraphic Designer
Responsible for print products for the brands Red Bull X-Fighter, Red Bull Salzburg, Red Bull Leipzig and Red Bull AirRace:
- Support of internal and external customers
- Project Management
- Illustration
- Editorial Design
- Infographics
- Conception
2013 - 2014
Paul Stuefer, e.U.Owner
Owner of a graphic design agency with focus on:
- Editorial Design
- Branding
- Infographics
May 2009 - Jul. 2010
emotion bankingArt Director
Art Director for bank consulting agency:
- Editorial Design
- Event Management
- Infographics
- Branding
- Web Design
- Annual industry report
- Layout for an annual gala
Education
2018
Telekom DeutschlandLeadership Development Program
- Digitization & Technology
- Visioning & Sense Making
- Mindfullness
- Empowerment
- Agile Working
- Ambidexterity
2017
MalikResult-oriented leadership
- Management Systems
- Management as a profession
2017
WU Executive AcademyStudents coaching managers
- Transformational leadership
- Leadership culture
- Trustbuilding
2014 - 2016
FHWien University of Applied Sciences of WKWMaster, Communication Management
Passed with merit.
GPA 3,12
- Integrated Communication
- Brandmanagement
- Stategic Marketing
- PR
- Organistional Development
2012 - 2013
Staffordshire UniversityBachelor, Graphic Design
Passed with first class honours.
GPA 3,40
- Exhibition Design
- Information Design
- Brand Design
2010 - 2012
die graphischeDiploma, Graphic Design
Passed with distinction.
GPA 3,67
- Editorial Design
- Branding
- Fine Arts
GPA best: 4
Know-How
Digitalisation
Online Marketing
Strategy
Leadership
Digital Transformation Strategy
Business Development
Telecommunication
eCommerce
Design Skills
Print Design
Web Design
Logo Design
Graphic Design
Talks
2020
FH-WienLector for Mobile Marketing
Onlinemarketing in 2020 - Ist das Web noch sinnvoll für Werbung?
Marketing Crashkurs
2019
FH Wr. NeustadtDigital Analytical Decision Making
2018
Medientage Wien 20181st-Party Daten beyond Pixel - CRM und DWH
Next Generation Self-Service und Chatbots
Chatbots – Trend oder Flop?
Digital Assistants and the organisational change
2017
Deutsche Telekom HR Business TalkWill Chatbots steal our Jobs?
Digital Assistants on the AI rise
Tinkas Vater im Gespräch
Der mit dem Bot spricht
Creating an environment where the telco can capitalise on the AI opportunity
Proud to live customer first